IT infrastructure management
This involves selecting and deploying hardware and software, asset and service configuration management, performance monitoring, and proactive maintenance.
Access management
Aaccess management solutions to authenticate, authorize, and audit access to applications, services and IT systems.
Network services
These services focus on designing, implementing, and managing network infrastructure, including local area networks (LANs), wide area networks (WANs), routers, switches, firewalls, and network security. Network services ensure reliable connectivity, efficient data transmission, and secure organizational communication across the globe.
Data Management services
Data management Services to process of ingesting, storing, organizing and maintaining the data created and collected by an organization.
Software Development Life Cycle (SDLC)
The main phases of SDLC include Requirements, Design, Implementation (Coding), Testing, Deployment, and Maintenance.
Cloud services
Cloud services provide organizations with on-demand access to computing resources, storage, and applications over the internet. Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) are examples of cloud services that allow organizations to leverage scalable and flexible infrastructure without the need for extensive on-premises hardware and maintenance.
Security services
Security services focus on protecting the IT infrastructure from potential threats and vulnerabilities. They include implementing firewalls, intrusion detection and prevention systems, antivirus software, data encryption, and security audits. Security services aim to safeguard data, prevent unauthorized access, and ensure compliance with regulatory requirements.
IT Service Management (ITSM)
ITSM frameworks and tools enable efficient management of IT services, including incident management, change management, problem management, and service desk support.
Software
It encompasses operating systems, applications, databases, virtualization, and other software programs that enable various functionalities within the infrastructure. Hyperconverged infrastructure (HCI) is a modern technology many IT infrastructure leaders have found success with.
Data Center services
Data center services encompass the planning, construction, and management of physical data center facilities. This includes power and cooling management, rack and cabinet setup, physical security, and monitoring systems to ensure high availability and reliability of the infrastructure
Help Desk and Support services
Help desk and support services assist end-users in resolving technical issues, troubleshooting hardware and software problems, and providing guidance on IT infrastructure usage. These services ensure employees have the necessary support and resources to utilize the infrastructure effectively.
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